Revolutionising repairs…

How do you optimise the quality and value of your repairs and maintenance services whilst ensuring all expenditure plays its part in securing investment in good quality, safe and secure homes?

The answer is that we need to disrupt the established models for planning, organising and delivering the service.

We need a new approach built on an agenda for:

  • Greater economy – business plans are under huge pressure with shrinking resources that need to be invested in repairs and maintenance as efficiently and effectively as possible
  • Delivering for the asset – landlords need to make sure that what is spent on repairs is relevant and always a proper contribution to sustaining the housing assets
  • Instilling trust– landlords must demonstrate that proactive repair and maintenance systems and approaches are delivering safe and secure homes
  • More fairness – future decisions over what repairs are undertaken, where and when, need to be more consistently aligned with a clearly articulated and transparently managed rights and responsibilities agenda

Housing landlords need to revolutionise how repair and maintenance services and programmes are designed and delivered.

At Housing dynamics we are uniquely placed to help you do this, with our work being shaped and informed by Richard’s experience in leading two ground breaking, respected, sector leading CIH collaborative initiatives ‘Breaking new ground in Repairs & Maintenance’ and ‘Rethinking Repairs‘.

We can work with you to:

  • Develop new ways for optimising the use of resources and collective effort across the client and contractor teams
  • Help drive down your delivery costs and minimise waste through improved strategic and operational practices
  • Put in place a new, core set of criteria and indicators that focus on measuring and testing only what is important and that add value, not just to residents but also for the building asset
  • Use data and information to understand much better the drivers of cost and value across repairs and maintenance, harnessing this to produce insight to improve outcomes and outputs
  • Help you put in place a refreshed, high quality, yet affordable repairs and maintenance offer
  • Introduce more commercial thinking to the design and delivery of your repairs and maintenance work with the aim of protecting investment and generating asset value